April 7, 2011

Where are all the Bettys?

By Andee Weinfurt  |  GlynnDevins  |  8:48 am

My hero, Betty White, is at it again — breaking barriers when it comes to aging. Her latest act, after celebrating her 89th birthday with us in Kansas City, is to produce and host her own television show. The concept of the show is senior citizens “punking” younger people with pranks. (Gotta love the fact that it’s tentatively titled Off Their Rockers.)

What I find most inspiring about Betty is that she has done more to debunk my least favorite myth of aging — that your best years are behind you — in the past year than most people do in a lifetime. Let’s not forget, her appearance on Saturday Night Live gave the show its highest ratings in 18 months.

Who are the Bettys in your community? Do share your stories. We know you’ve got them!

Share

March 22, 2011

What You Can Learn About Senior Living From Charlie Sheen

By Andee Weinfurt  |  GlynnDevins  |  12:03 pm

Now that I’ve got your attention, be assured that it wasn’t a ploy — I’ve got real tips to back up that catchy title that brought you here. Turns out all those daily downloads we’ve been subjected to as of late have some pretty good reminders…

1. Being Different Gets You Noticed.
What sets you apart from other communities? Whatever it is, take it and run with it.

2. Confidence Goes a Long Way.
When you believe in your community, it shows — and makes others want to believe in you, too.

3. Re-inquiry Is Key.
Now that you’ve got leads, what are you doing to keep them engaged? Some of the best ideas seem crazy at first.

4. Legacy Is Everything.
What are people saying about you? And more importantly, what are you doing about it?

5. It’s Good to Have Friends in Media.
When it’s a slow news day, a strong relationship can deliver coverage, even if you don’t have anything new to say.

I found inspiration and didn’t even have to turn off the TV. WINNING.

Share

March 1, 2011

Have You Read This Yet?

By Andee Weinfurt  |  GlynnDevins  |  8:45 am

Still Alice
By Lisa Genova

What does it feel like to have Alzheimer’s? I can’t tell you how many times that question has run through my mind like a scrolling ticker this past year. I’m in a constant state of wonder — not just as the daughter of someone with the disease, but as the younger version of my future self, who might show signs of it as well. And that’s just when I’m not working. If we are to remain experts in senior living, we need to gain more understanding, and quick. I’m here to tell you that what was once defined as Baby Boomers is now Generation Alzheimers.

When more and more of my friends directed me toward the same book for some insight — Still Alice — I finally decided to give it the read it so richly deserves. Written by Lisa Genova, an online columnist for The Alzheimer’s Association who holds a Ph.D. in neuroscience from Harvard University, the story of Alice reveals the down and dirty everyday of the disease with heart and hope — despite the fact that it’s completely fictional. And since more and more of us are going to be affected by this disease — nearly one in two Baby Boomers who reach the age of 85 will have Alzheimer’s disease — it’s important to know what we’re up against. This is a great start.

Share

November 25, 2010

Do You Believe?

By Andee Weinfurt  |  GlynnDevins  |  9:14 am

There’s no one who loves holiday magic — the stuff of Hallmark movies — more than I do. Sure, I think, when watching one of these productions, the parole officer could fall in love with the criminal, and when he brings her to jail on Christmas Eve, it’s possible that he could propose to her instead.  I buy it every time. I realize I’m not like most people — as my husband explains it, I’m “only a Great Pumpkin away from crazy.”

Be that as it may, my healthy holiday spirit serves me well in delivering messages to my clients in new and interesting ways this time of year. And if there’s one thing I’ve learned in senior living marketing, it’s that believing in the impossible is a must.

Less than a year ago, when I first began noticing an alarming change in my dad’s behavior — what would later be diagnosed as the early stages of Alzheimer’s disease — I remember daydreaming about how a Hallmark movie would depict this kind of situation. It felt good to know that in my own little made-up world, my makeup and hair would never suffer, no matter how bad things got — but I wanted more. How would they tie everything up in a big red bow when it was discovered that my husband’s father has a life-changing health issue as well? That we are the children who live closest in both families, and we’re facing a future full of health-related decisions for our parents?  

Instead of focusing on the reality, I imagined my perfect scenario instead: my father and my in-laws would move into the same retirement community. They would live close to us, we’d all spend holidays together, and our parents would be best friends.  (They also, of course, would declare to the world what we already know: we’re their favorite children.)

When I told people my plan, they laughed. It was understandable — how impossible to think something like this could actually happen. But you know what?  It did. In less than a year, all our parents were living mere blocks apart in the same retirement community. We’ll be together this Christmas. I’m still waiting for that public declaration, but I’m sure it’s coming any day now.

The process wasn’t all that magical, just confirmation of the basics of advertising — seeing is believing, and word of mouth is the most powerful tool there is.  But the idea that it’s never too late to make a change, you don’t have to settle when it comes to your future, that’s what got the ball rolling. What a simple, yet powerful, message to share with prospective residents, and loved ones like me, especially this time of year. 

I believe in holiday magic. The question is, do you?

Share

May 4, 2010

Have You Read This Yet?

By Andee Weinfurt  |  GlynnDevins  |  11:17 am

How To Say It® to Seniors:
Closing the Communication Gap with Our Elders
By David Solie, M.S., P.A.
Recommended by Andee Weinfurt

While my position as a copywriter first led me to pick up a copy of How To Say It® to Seniors, it’s my role as the daughter of a 74-year-old dad that kept me from putting it down. Full of real-life examples of communication gone wrong, this book reinforces what we share with our communities every day: perhaps the only story more memorable than your community’s greatest success is that of a lost opportunity.

A few insights:

  • What we often mistake as mental decline is actually a new state of development, in which the mission is to maintain control and create a personal legacy.
  • In changing our view of seniors, we need to see ourselves differently, too — as legacy coaches, enabling older adults to define how they wish to be remembered.
  • When a senior pauses in conversation, it’s important to listen and wait for their response: what comes next could be crucial in development of their legacy.
  • For senior living professionals, results are impossible without relationships.
  • Using the right action verbs can make all the difference — especially in a conversation about money. “Guide” rather than “give,” for example, means a lot to the generation who have generally had to sacrifice and work hard for everything they have. It confirms the idea of control, while being sensitive to their values.

Written from an industry point of view (author David Solie is an expert in geriatric psychology as well as the CEO of a life insurance brokerage corporation), How to Say It® to Seniors also includes a section pointed to professionals, with helpful tips and additional resources. 

One final thought: So far, two of my clients have already asked me about this book. Yours are probably reading it, too.

Share
< Previous Page  |  Next Page >